Returns policy
Not Quite the Perfect Fit? Let’s Fix That.
At Hula’s, we’re all about good vibes, great memories — and making things right when something’s off. If you received a defective item or need to swap something out, we’ve got your back. Use the dropdowns below to learn more about Returns and Exchanges. If you still have questions, email us at [email protected] or visit our merch booth in person.
Returns
If your item arrived damaged or defective, we’ll gladly take it back. Just reach out within 30 days of purchase, and we’ll arrange a refund to your original payment method once we receive the item. Items must be unused and in original condition. Sale and custom items are final sale.
Exchanges
Need a different size or want to switch it up? We’re happy to exchange unworn items with tags still attached. Let us know what you’d prefer, and we’ll help you get the right fit. Exchanges must be requested within 30 days of purchase.